Help centre

Answers to common questions. Search below, or jump into a category.

Set up your account, find your first companion, send your first message.

How companions behave, remember, and respond — and how to shape them.

Pro, cancellations, refunds, language and profile changes.

Your data, what we store, what we don't, and how to leave.

When something isn't working: sign-in, messages, notifications.

Still stuck?

Open a ticket and we'll reply by email — usually within a day.